Simulation engine
Build telephone, video and face-to-face cases by domain, role, speed, register, terminology and emotional complexity.
The platform behind the training experience.
Students, trainers, academy staff and language-service operations work from one learning record: simulations, feedback, events, credentials, readiness and pathway review.
One operating view from intake to roster readiness.
The platform organises practice, assessment, events, credential support and employer readiness so the academy can see what each student needs next.
Playback review
Assessors mark omissions, additions, distortions, delivery issues and professional conduct directly on the recording.
Event layer
Masterclasses, public-sector forums and employer sessions appear beside course tasks, not on a separate forgotten page.
Deployment signals
Credential status, induction progress, work rights, language demand and readiness scores support employment pathway review.
Interactive platform views.
Each user sees a different working view: students track next tasks, trainers review performance, providers monitor cohorts and operations checks readiness.
Student dashboardNext action
76
Telephone health simulationReplay assessor notes and repeat pace-control drill.
Due84
Video legal aid intakeTerminology improved; clarification protocol still needs work.
Review68
Face-to-face school meetingInteraction management drill unlocked after trainer review.
DrillTodayPracticeGlossaryReplayEvents
Meaning transfer
2 omissions last attempt
Delivery
Pace-control practice due
Professional conduct
Strong role boundaries
Event booked
Health interpreting panel
Trainer consoleCoach queue
12
Students with recurring omissionsFilter by language pair, task mode and domain.
Coach9
Second reviews waitingBlind review panel supports assessor calibration.
Assess5
Students ready for deployment reviewCredential, induction and compliance checklist visible.
ApproveQA
What trainers need.
Live room monitoring, scenario control, timestamped notes, rubric templates, second-review queues, language-pair filters and quick links to assign the next drill.
Provider cohort reportingProgram health
84
Active cohortStudents grouped by language pair, mode and delivery location.
Live31
Evidence filesSimulation records and assessment notes ready for reporting.
Report18
Next-step reviewsStudents flagged for coaching, CPD or pathway discussion.
ReviewREP
What providers need.
Attendance, completion, simulation volume, assessment trends, support flags and clear proof that the cohort is progressing.
Language service operationsRoster readiness
91
Spanish - EnglishCredential verified, induction complete, phone-ready.
Deploy82
Arabic - EnglishHealth domain strong, legal training recommended.
Match74
Mandarin - EnglishVideo delivery improving; second review pending.
HoldLSP
What operations teams need.
Availability, credentials, compliance, language demand, QA risks and a supervised deployment path that protects both clients and new practitioners.
Recommended technology stack.
Start with reliable hosted products, then integrate around the workflows that prove value: learning delivery, real-time simulations, assessment evidence, CRM follow-up and privacy controls.
Learning system
Lessons, modules, quizzes, CPD records, student progress and event attendance.
Real-time communication
Telephone bridges, video rooms, recordings, headset checks and assessor observation.
AI scenario layer
Scenario generation, controlled role-player prompts, transcript drafts and coaching summaries with human review.
Candidate CRM
Applications, language pairs, sales follow-up, event bookings and employment pathway status.
Assessment database
Rubrics, recordings, second reviews, evidence files and readiness trend reporting.
Security foundation
MFA, role-based access, privacy notices, audit logs, retention rules and separated client/training data.
Built to grow from education into operations.
The public site can stay lightweight while the private portal grows behind it: enrolments, student records, authentication, payments, CRM updates, assessment storage and protected trainer workflows.